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Frequently asked questions

To save you time, we will answer here like the most common questions about your reservation at Schütterhof:

Arrival day

Rooms are available for check-in from 3pm. Should you arrive earlier we will be happy to hold your baggage so that your holidays can start immediately.

Departure day

We kindly ask our guests to vacate their rooms by 10:30am. Should you want to leave later we will be happy to hold your baggage securely until departure. Please feel free to utilize our "AquaLand" Spa area until your departure!

Hotel rates

Tourism fee and all taxes are included in the prices. VAT: 10% for board and lodging, VAT: 20% for massages and treatments

Overnight stay with breakfast (without dinner)

A reduction of € 10 per adult and € 5 per child per day will be applied.


Infants born in 2015 or later are free and share their parents’ room (baby cots at no additional charge).


Sufficient free private parking at the hotel.


... and sauna towels are in the rooms.

Cancellation – Cancellation fees

The Austrian Hotel Contract conditions will be exclusively applied.

In case of late arrival, early departure or late cancellation, meal rates will be deducted but room rates will still apply.

We do recommend cancellation and holiday insurance.
(https://secure.europäische.at). On request we will supply the necessary documentation.

Payment options

Cash in Euro, MasterCard and VisaCard.

Our bank details

Landes-Hypothekenbank Steiermark
IBAN: AT835600020623084770


We do not accept pets – thank you for your understanding!


At the Kaminbar there is a new smoking lounge. Otherwise, smoking is not permitted in the hotel.

Guests with allergies

Our Superior double rooms with furniture and floors made of oiled wood are especially suitable for guests with allergies.

Guests with disabilities

All floors of our hotel are easily accessible with elevators suitable for wheelchairs.

Guests with food intolerances

We kindly ask that you contact us in advance or upon reservation.

Appointments for cosmetic treatments…

... we recommend that you book in advance so that time-preferences can be considered.

Sommercard ...

... all SommerCard services are for free (29.05. - 13.10.2019) during your stay, including the arrival (from 1 p.m. on) and the departure day..

Spring and autumn

The services of the mountain railways and the bus lines are rather limited.


In the low season some slopes, ski-lifts and ski bus services are limited.


Building site at Hotel Schütterhof (29.03.2019)

We build for you a 25m-Infinity-Pool, a new sauna area, a panorama bar, new double rooms deluxe,......

Our prices for winter 2018/19

Ski in Ski out - Directly at the slope - Hotel Schütterhof in Schladming Rohrmoos

Here you find our prices for winter 2018/19! That nothing stands in your way of planing your winter...

Ladies Week - 1+1 for free

Ski Amadé Ladies Week im Hotel Schütterhof in Schladming

23.03. - 30.03.2019

Ladies Week is back - now for everyone: "1+1 for free". Travel à deux, enjoy a...

Christmas time

Weihnachtszeit im Hotel Schütterhof in Schladming

23.12. - 26.12.2018

Enjoying Christmas in the mountains!


Winter Wellness

Winter & Wellness im Hotel Schütterhof in Schladming

02.01. - 02.02.2019 / 09.02. - 16.02.2019 / 23.02. - 30.03.2019

Individual winter adventures: Our...


Top-Woche im Hotel Schütterhof direkt an der Piste

02.01. - 02.02.2019 / 09.02. - 16.02.2019 / 23.02. - 30.03.2019

Our bestselling ski package: For...

Relax & Spa

Relax & Spa im Hotel Schütterhof in Schladming

02.01. - 02.02.2019 / 09.02. - 16.02.2019 / 23.02. - 30.03.2019

Switch off and relax. In the pool,...

Ski & Spa

Ski & Spa direkt an der Piste im Hotel Schütterhof in Schladming

02.01. - 02.02.2019 / 09.02. - 16.02.20109 / 23.02. - 30.03.2019

Packages for 3 or 4 nights: A few...

Amadé Sixty Plus

Ski Amadé Sixty Plus im Hotel Schütterhof in Schladming

06.12. - 24.12.2018

Ski & Spa packages for Seniors born 1959 and earlier including a free skipass...

Christmas Season package

Vorweihnachtszeit im Hotel Schütterhof in Schladming

06.12. - 24.12.2018

Spa package for Christmas: The perfect package for those wanting to get away...

Advent Package

Advent in der Region Schladming-Dachstein

06.12. - 24.12.2018

For advent season and the Ski-Opening to the mountains.


Autumn Mountains

Herbst in der Region Schladming-Dachstein

07.09. - 02.11.2019

Experience the richness of hiking in autumn: Crystal clear air, charming...

Give yourself a break

Massage im Hotel Schütterhof in Schladming

07.09. - 24.11.2019

Give yourself a break – an autumn getaway designed for your personal...

Family Time

Familienzeit im Hotel Schütterhof in Schladming

20.06. - 08.09.2019

Holidays in the mountains: We invite you and your family to enjoy your time...

Mountain summer

Sommer in den Bergen von Schladming-Dachstein

20.06. - 08.09.2019

7-14 days in the mountains: Walk on most beloved routes, in awe-inspiring...

Short break

Sommer in den Bergen im Hotel Schütterhof

20.06. - 24.11.2019

A few days to recharge your batteries: in nature and in the spa you will find...

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